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Calming Communities
Counseling & Wellness, PLLC
Frequently Asked Questions
You Ask. We Answer.
We’ve compiled a list of frequently asked questions and answers for your convenience. If you can’t find what you’re looking for, please get in touch and we’ll respond to your inquiry as quickly as possible.
Calming Communities has several therapists who take insurance in-network and several are who process out of network claims.
In-Network & Out-of-Network
• Cigna
• Aetna
• United Healthcare
• Optum
• Beacon
Out-of-Network Only
• Tricare
• Medicaid
• Community Health Choice
• Have another plan? Click the check your benefits button to see if we can process your claims.
• Individual, Family, Play therapy (LPC): $155 per session
• Individual, Family, Play therapy (LPC Assoc.): $130 per session
• Group therapy (LPC): $50 per session
• Documentation: $25 for 20 pages or less, $0.25 per page above 20
• Court Subpoena: $3,000 per day subpoena
Physical Address:
16225 Park Ten Place, Suite 870
Houston, TX 77040
Mailing Address:
16225 Park Ten Place, Box 42
Houston, TX 77040
Directions:
We are located off I-10 at Park Ten BLVD. Our building is a large black building with a grey parking garage. Be sure not to park in reserved parking. There is additional 2 hour parking on the right side of the building in a small lot.
Yes, we offer telehealth therapy! It’s a great option for those with busy schedules, long commutes, or a preference for virtual sessions. Adults often find telehealth highly effective. Teens may also benefit if they have a private, comfortable space and can build a strong connection with their therapist. For children, the success of tele-play therapy varies, so feel free to reach out to discuss if it’s the right fit for your child.
No, at this time no one in our agency works weekend hours.
We do provide appointments between 4pm-8pm depending on the therapist. However, these appointments are often full. We recommend beginning therapy in a daytime slot so you can take priority on the after-work appointment waitlist. You can join this waitlist if you are not a current client, but we do give priority to openings to those currently missing work and school; therefore, this waitlist can be more than a year long for those not actively in services.
Yes, but if you expect court involvement please be sure to be aware of the following
• As a policy, we will not communicate with divorce parents separately, except to confirm appointment times and changes. All other communication must include both parents. Exceptions to this rule are extremely rare, but if you have concerns, please contact us directly to discuss the possibility of an exception.
• Per state law, we must have a custody agreement on file for any child client who does not live with both parents.
• We will not engage in back and forth allegations. You are welcome to bring up any safety concerns you have with the therapist, but we encourage co-parenting relationships where each individual focuses on their own home rather than attempting to influence the co-parent's home and parenting.
• We will provide medical files upon request, in accordance with HIPAA laws. However, HIPAA does require we first make sure the file's release will do no harm to your child's mental health or well being. It is rare that submission of these files to divorced parents will do no harm, so it is common we will insist on providing a written treatment summary in place of the entire file. That being said, you should be aware an parent with right to psychological treatment will have access to the file and your comments are not confidential from individuals with those rights.
• If we receive a subpoena, each clinician will determine the benefit of their attendance in court. If we do not feel our attendance is a direct benefit to the child client, we will use our lawyers to quash the subpoena. We attend court only when 1) abuse, neglect, or trauma has been reported to us by the child through words or play , 2) we believe our presence provides the child a voice in court when no other method does, or 3). we are subpoenaed as an expert and will not be speaking about the child's therapy at any time.
As neuroaffirming, trauma-informed, strength-based therapists, we focus on behaviors and emotions instead of diagnosis. Below is a list of what we specialize in working with separated first into symptoms and struggles, then by diagnosi
We take confidentiality seriously to ensure a safe space for everyone. Adults have nearly complete privacy, with exceptions only for safety concerns or signed releases. Teens have a balance of privacy and parental involvement, allowing them to share openly while keeping parents informed about safety issues. For children, confidentiality varies by age, with parents included as needed to support their growth. Legal exceptions apply in cases of safety risks or court orders. If you have questions, we’re here to help you feel confident and supported.
Play Therapy is a proven method that uses play, a child’s natural way of learning and expressing themselves, to help them develop emotional regulation, communication skills, and self-awareness. Since children often struggle to express big feelings with words, Play Therapy taps into the part of the brain connected to emotions and memories, making it an effective way to support their growth. Learn more on our resources page.
Yes, we provide telehealth.
Telehealth therapy can be exceptionally beneficial to people with tight schedules, long distances to the office, or a particular affinity for virtual services and technology. Adults are almost always able to work through telehealth services. Teenagers may be able to work in telehealth if enough comfort and privacy can be established at their location and a strong relationship can be built with the therapist. The benefits of tele-play (play therapy through telehealth) varies significantly child to child. To determine if this format may work for your child please contact us to discuss your child's needs.
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